>

Serial Booking Flag - change default

Answered
Joshua Nelson

Zendesk Ticket:  https://ungerboeck.zendesk.com/agent/tickets/340175
Account: Winsport
Region: America
Articles used in your research: https://supportcenter.ungerboeck.com/hc/en-us/articles/204562628-Configure-Daily-Bookings-Serial-Bookings
 
General
Business impact if not resolved: We spend more time unclicking the box so it would be better if it was defaulted to unchecked.
Short Summary of issue (issue description):
Macro Vertical: Stadiums & Arenas
 
Debug Environment:
Customer DB Location: Hosted
Database: WinSport_Prod_0686951426_USI
Server: Debug-Canada,1433
Version: 24.42024120601
V30 Link: https://supportwebus.ungerboeck.com/Winsport/app85.cshtml?ReturnUrl=%2fWinsport
User Login: usiadmin/ITRocks2014
 
Recreation Steps:
 

  1. Login to V30 with above credentials
  2. Go to the main menu and search for the booking configurations window 
  3. Notice the Serial Booking flag is checked. 

Is there a way to change the default status of the Serial Booking Flag to no?


Observed vs. Expected Results: Observed results is the Serial Booking Flag is always set to yes but we want to see if we can change that to no.
What does the client want to accomplish: They want to change the serial booking flags to set to no

 

Comments

3 comments

Date Votes
  • Seth Halvaksz

    Product Management please review

    I expect this is an enhancement request

  • Product Management

    Joshua Nelson 

    The Booking Configuration window sets the configurations for the Org. Uncheck the Serial Booking flag and select OK this will update the default setting to No. 

    We looked at their audit log and it appears there are multiple users changing this value recently. 

  • Cathy Herrick

    Product Management  - Winsport has reopened this ticket saying that the changes back and forth were because they were trying to see how this affected the serial bookings.  They are stating that what they want is for the checkbox to be available but not automatically checked by default (since ‘No’ would be what they use more often than ‘Yes’).

    It sounds like the functionality is either the box is there and always checked, or, the box is just doesn't show at all - is that correct?

Please sign in to leave a comment.

Didn't find what you were looking for?

New post