Opportunity Conversion Report
Refer to SupportZendesk Ticket: https://ungerboeck.zendesk.com/agent/tickets/339337
Account: Dallas Cowboys Stadium
Region: America
Articles used in your research: https://supportcenter.ungerboeck.com/hc/en-us/articles/27529738666519-Standard-Reports
General
Business impact if not resolved: Incorrect Report Data
Short Summary of issue (issue description): Opportunity Conversion Report
Macro Vertical: Stadiums & Arenas
Debug Environment:
Customer DB Location: Hosted
Database: DallasCowboys_Prod_0713327784_USI
Server: Debug-US,1433
Version: 24.42024120601
V30 Link: https://supportwebus.ungerboeck.com/DallasCowboysProd/app85.cshtml?ReturnUrl=%2fDallasCowboysProd&OrgCode=30#/about?data=bc3cc2cc3d6af3429e3843738e603423f3cc
User Login: usiadmin/ITRocks2014
Recreation Steps:
- Log into V30 and change your Organization to Org 30
- Go to the main menu and search for Opportunity Conversion and click on the option
- Change the date range to last Quarter and hit Okay
- Look at the Excel sheet and notice it does not pull any events in at all. Is there something I am missing with this?
Observed vs. Expected Results: Observed result is the report pulls nothing but the report should be pulling events from last quarter.
What does the client want to accomplish: They want to be able to view this report with it pulling correct data in.
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Joshua Nelson please do not tag engineering on documentus posts. Please allow only product managers to do that.
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Richard Marmura please review and confirm if this is a bug (refer to support) or working as designed (needs enhancement)
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Joshua Nelson This appears to be a unique behavior to this account. Let's open a ticket to see if its anything unique.
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Joshua Nelson when you open the ticket, please reference this documentus post
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