EZ Writer Query no longer working
AnsweredZendesk Ticket: Ticket: ez writer query no longer – Momentus Support Center – Zendesk
Account: University of Wisconsin, Extension
Region: Americas
Articles used in your research: EZWriter Parameters – Momentus Support Center Using SQL Functions with EZWriter – Momentus Support Center
General
Business impact if not resolved: Our invoicing and 'momentous balance due' are not balancing.
we are finding that balancing our AR and Momentous has not been done in a while and a number of errors and inconcinnities are present.
Short Summary of issue (issue description):
Macro Vertical: Other
Debug Environment:
Customer DB Location: Hosted
Database: UWMilExt_Prod_0665461334_USI
Server: Debug-US,1433
Version: 24.32024092701
V30 Link:ORG 10 https://supportwebus.ungerboeck.com/UW_MILEXT_PROD/app85.cshtml?ReturnUrl=%2fUW_MILEXT_PROD
User Login: usiadmin/ITRocks2014
Recreation Steps:
Login to V30 and change your organization to Org 10
Go to the main menu and search "EZ Writer Page Builder Configurations (IEBMS WRI)
Search for code CCAUSI
Edit that code> Copy Shortcut> Paste into the browser and notice how long it takes to return the records. There are supposed to be way more records that are not showing. Are there just to many records to run this? They are expecting to see 96,000+
...
Observed vs. Expected Results: Observed result is the WRI takes long to load and it does not return all the records when it should.
What does the client want to accomplish: To be able to pull all of these records
@...
-
I would start by having the SRE team look if there are any performance improvements that can be made. Not sure if we could have someone look at the data source they are using to see if it can be optimized.
Please sign in to leave a comment.
Comments
1 comment
Date Votes