Configure Payer Fees in Momentus Payments

In Merchant Account settings, Support is able to configure payer fees for users. Payer fees allow users to pass some or all of your payment processing costs on to their payers at the time of checkout. You can configure how these fees are calculated, how they are labeled, and what description is shown to payers.

Fee Preferences

You can choose how payer fees are calculated separately for credit card payments and bank debit payments.

Credit Cards

For credit card transactions, you can choose:

• Compliant Surcharging: Pass on the maximum allowable fee as permitted by applicable state and card network regulations.
• Same as Momentus Fees: Pass on the exact processing fee you are charged by Momentus, calculated per transaction.
• Custom Amount: Pass on a custom percentage per transaction, up to a maximum of the fee you are charged by Momentus.

Bank Debits

For bank debit transactions, you can choose:

• Same as Momentus Fees: Pass on the exact processing fee you are charged by Momentus, per transaction, including the same minimum and maximum fee thresholds.
• Custom Amount: Pass on a custom percentage per transaction, up to a maximum of the fee you are charged by Momentus, including the same minimum and maximum fee thresholds.

Fee Label and Description

Regardless of which fee option you choose, you can customize how the fee displays to your payers at checkout. You can configure a fee label (such as Payment Fee, Booking Fee, or Venue Fee) as well as a short description. Both the label and description will be displayed to payers as they complete their payment. This must be done by our support team. If you are an Enterprise user, send us a ticket. If Elite, email us.